Our Services bring Hope, Trust and Support

Wheels of Hope Relief Inc. provides dependable Non-Emergency Medical Transportation (NEMT) services dedicated to safety, compassion, and comfort. Our trained team ensures individuals reach appointments and destinations smoothly while maintaining dignity, accessibility, and consistent community support every day.

Our Services

Our transportation services operate across Northwest Indiana (NW Indiana). We serve hospitals, dialysis centers, doctor appointments, assisted living facilities, group homes, nursing homes, outpatient surgeries, hospice care, physical therapy sessions, and special family occasions, providing dependable door-to-door assistance for Medicaid/IHCP and private-pay clients alike. We are here to meet all your medical transportation needs with care, respect, and consistency.

Ambulatory Medical Transportation

We transport individuals who can walk safely to medical appointments, therapy sessions and checkups.

Wheelchair Transportation

Our accessible vehicles and trained staff ensure safe, comfortable, and reliable rides for clients using wheelchairs or mobility assistive equipment.

Stretcher Transportation

We provide caring, professional transport for patients requiring stretcher assistance to hospitals, clinics, or rehabilitation.

Special Event and Community Rides

Our service connects clients to family gatherings, community programs, and events, ensuring independence, engagement, and confidence in every journey.

Vehicle and Driver Standards

Wheels of Hope Relief Inc. maintains the highest standards of safety and professionalism across all transportation services. Every vehicle is IHCP-approved and equipped with wheelchair lifts, stretcher support, secure securement systems, and climate control to ensure comfort and accessibility.

Interior surfaces are cleaned and sanitized after each trip to protect passenger health and safety. Our drivers are CPR-certified, background-checked, and trained in PASS standards, wheelchair and stretcher securement, patient handling, and assistance. They uphold courtesy, punctuality, and complete professionalism, ensuring each passenger experiences a safe, respectful, and dependable ride every time.

Key Standards:

Some of the most common transportation services we provide are

We provide door-to-door assistance and are here to meet all of your medical transportation needs.

Transportation Procedure and Service Flow

Every transport provided by Wheels of Hope Relief Inc. follows a structured and reliable process to ensure passenger safety, punctuality, and peace of mind. When scheduling, our coordination team reviews each client’s medical and mobility requirements to assign the appropriate vehicle, whether wheelchair-accessible, stretcher-equipped, or standard ambulatory.


On the day of service, the driver arrives promptly, assists the passenger from their door to the vehicle, and ensures proper securement before departure. Throughout the trip, the driver stays in contact with dispatch to maintain communication and safety. For return trips, arrangements are handled with equal care to ensure passengers reach their destination, whether home, hospital, or rehabilitation center- safely, smoothly, and without delay.